About the training

Conflicts are inevitable and probably are here to stay. Resolving conflicts successfully is our only chance to survive their impacts and avoid future conflicts. Mediation is one of the most effective methods of preventing, managing and resolving conflicts. To be effective, however, a mediation process requires more than the appointment of a high-profile individual to act as a third party.

The 3-day training engaged participants in conflict mediation processes and tools and helped to strengthen participant’s understanding of effective mediation.

Outcomes of the training

The training allowed participants conflict mediation tools and methods to understand the complexity of conflict situations and prepare for fruitful, evidence-based and sustainable solutions, as well as understand how to critically consume conflict-related information.

Trainer

Billy Batware

Billy is an expert in international security with personal and professional experience and expertise in conflict resolution. He is a certified trainer and works for the United Nations Office on Drugs and Crime in Vienna where he is responsible for transnational organized crime projects. After leaving his country Rwanda in 1994 where he experienced conflicts first-hand, Billy studied diplomacy and international security in Vienna, Austria and lived and worked in conflict-affected countries. Billy has been conducting conflict analysis trainings since 2012 and has trained more than 300 people from all over the world. Billy is a guest lecturer of international security and development, a regular speaker at international conferences and the founder of several human security initiatives namely the United for Education and Sustainable Futures, Regional Academy on the United Nations, and International Security and Conflict Analysis Network.